Thank you for shopping with Miniday. We want you to have a smooth and satisfactory shopping experience. Please read our Returns and Refund Policy carefully before placing an order.

    Return Eligibility

    We accept returns for eligible products subject to the following conditions:

    • The return request must be raised within [7] days of receiving the product.
    • The product must be unused, unworn, and in its original condition.
    • The product should be returned with its original packaging, tags, labels, and accessories, where applicable.
    • Products damaged due to customer handling, misuse, improper storage, or normal wear and tear may not be eligible for return.
    • Certain products may be non-returnable due to their nature, hygiene considerations, or other applicable restrictions.

    Damaged, Defective, or Incorrect Products

    If you receive a product that is damaged, defective, or different from the product you ordered, please contact us as soon as possible.

    We may request photographs or videos of the product and its packaging to verify the issue. After verification, we may offer a replacement, return, or refund, depending on the circumstances and availability of the product.

    Non-Returnable Products

    The following products may not be eligible for return:

    • Products that have been used, washed, altered, or damaged after delivery.
    • Products without original packaging, tags, or accessories.
    • Products damaged because of improper use or handling
    • Products specifically identified as non-returnable on the product page.
    • Products returned after the applicable return period.

    How to Request a Return

    To request a return, contact us through our customer support/contact page with the following information:

    • Order number
    • Customer name
    • Product name
    • Reason for return
    • Photographs or videos of the product, if required

    Our team will review the request and provide further instructions if the return is approved.

    Return Shipping

    If the return is due to receiving a defective, damaged, or incorrect product, Miniday may arrange or reimburse the applicable return shipping, subject to verification.

    For returns due to reasons such as change of mind, incorrect selection, or other customer-related reasons, return shipping charges may be deducted from the refund or may be payable by the customer.

    Refunds

    Once the returned product is received and inspected, we will notify you regarding the status of your refund.

    If your refund is approved, the applicable amount will be processed through the original payment method or another suitable method, depending on the payment method used for the order.

    The time taken for the refund to reflect in your account may vary depending on the payment provider, bank, or payment gateway.

    Cancellation of Orders

    Order cancellation may be possible only if the order has not yet been processed or shipped.

    Once an order has been shipped, cancellation may not be possible. In such cases, you may need to follow the applicable return procedure after receiving the product.

    Exchanges

    Where applicable, exchanges may be offered for eligible products, subject to product availability and the applicable return conditions.

    If the requested replacement product is unavailable, we may provide another suitable resolution, including a refund where applicable.

    Late or Missing Refunds

    If you have been informed that your refund has been processed but the amount has not yet appeared in your account, please first check your bank account or payment method.

    If the refund is still not received after the expected processing period, please contact your bank or payment provider. You may also contact our customer support team for assistance.

    Contact Us

    If you have any questions regarding returns, replacements, cancellations, or refunds, please contact us through our website’s contact details.

    Website: https://miniday.in
    Email: support@miniday.in
    Phone: xxxxx-xxxxx